KYC Operations Specialist (Checker) | Contract | Bank

Key Responsibilities:

1. Periodic & Event-Driven Reviews

• Review and update KYC profiles for existing customers according to the review schedule.
• Conduct transaction reviews to identify abnormalities requiring further investigation.
• Perform trigger event reviews, assess customer business activities, and conduct AML risk assessments.

2. KYC Checker Review

• Conduct quality control (QC) checks on KYC reviews, identify deficiencies, and approve KYC tasks.
• Guide makers to ensure KYC reviews meet the Bank’s internal standards and regulatory requirements.

3. Documentation Review

• Engage with customers to obtain required KYC information and documents, addressing queries while maintaining a customer-oriented approach.
• Ensure all collected information and documents are compliant with regulatory requirements.

4. Screening

• Perform customer name screening against relevant lists; manage and mitigate screening hits for prospective and existing customers.
• Conduct outreach to customers to resolve screening alerts and obtain necessary information.

5. Transaction Monitoring

• Investigate transaction monitoring alerts by liaising with customers for required information.
• Evaluate the completeness of responses and follow up where necessary.

6. Other Responsibilities

• Participate in system and process enhancement projects and User Acceptance Testing (UAT).
• Manage day-to-day stakeholder interactions, resolving issues with Compliance, Operations, and AML teams.
• Support urgent requests and ad-hoc projects.
• Prepare data for tracking Book of Work completion and Management Information (MI) reporting.
• Drive process improvements and contribute to operational efficiency initiatives.

 

Requirements:

• Bachelor’s Degree in Banking, Finance or any related discipline.
• 6–7 years of KYC/AML experience working with Corporate Banking clients, including client-facing experience.
• AML certification would be good to have.
• Proficiency in Singapore AML/CFT regulations and guidelines.
• Ability to organize and prioritize workload, delivering commitments on time with minimal supervision.
• Entrepreneurial mindset with the ability to overcome challenges using creative thinking and innovative solutions.